All integrations

Lifecycle signals

Coordinate ad campaigns with the texts your customers receive.

WasteNot syncs SMS message activity from Twilio so recent owned-channel outreach can inform suppression, retention, and audience timing.

Your data

Twilio

Builds the suppression audience

Your ad accounts

Google AdsInstagram AdsMeta Ads

What you can build

Audiences you can spin up from Twilio

  1. 01

    Coordinate SMS and ads

    Suppress people who just received owned-channel outreach.

  2. 02

    Segment by message recency

    Build audiences from people recently contacted by text.

  3. 03

    Use SMS history

    Use SMS receive events as another signal in your audience rules.

What WasteNot reads from Twilio

Read-only access. Identity fields are normalized and hashed before they leave WasteNot, and used only to build your exclusion audiences.

  • Messages

    Outbound SMS messages sent from your Twilio numbers.

  • Recipients

    Recipient phone numbers on SMS receive events.

  • Sent timestamps

    Sent-at timestamps for each message, so rules can include or suppress people by how recently they were contacted.

How it works

From Twilio to fresh exclusions

  1. 01

    Connect Twilio

    Authorize or configure a read-only connection to your source.

  2. 02

    Shape the audience

    Build suppression rules from customers, orders, and events.

  3. 03

    Sync exclusions

    WasteNot keeps Meta, Google, and your other ad platforms refreshed.

More CRM, lifecycle, and support

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See it on your Twilio data.

We will show how Twilio data can feed your suppression audiences and where it fits in your stack.

Read the setup guide