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Lifecycle signals

Turn SendGrid email activity into audience rules.

WasteNot reads recent Twilio SendGrid message activity so delivery and engagement behavior can feed audience rules.

Your data

Twilio SendGrid

Builds the suppression audience

Your ad accounts

Google AdsInstagram AdsMeta Ads

What you can build

Audiences you can spin up from Twilio SendGrid

  1. 01

    Track recent sends

    Use delivered transactional email as a recent customer activity signal.

  2. 02

    Layer in engagement

    Use opens and clicks to identify recipients who recently engaged.

  3. 03

    Filter delivery failures

    Use not-delivered messages to keep weak email identities out of cohorts.

What WasteNot reads from Twilio SendGrid

Read-only access. Identity fields are normalized and hashed before they leave WasteNot, and used only to build your exclusion audiences.

  • Recipients

    Recipient email addresses from recent SendGrid message activity.

  • Email activity

    Delivered, not-delivered, opened, and clicked message summaries.

  • Event timing

    Last event timestamps, so rules can reflect recent email behavior.

How it works

From Twilio SendGrid to fresh exclusions

  1. 01

    Connect Twilio SendGrid

    Authorize or configure a read-only connection to your source.

  2. 02

    Shape the audience

    Build suppression rules from customers, orders, and events.

  3. 03

    Sync exclusions

    WasteNot keeps Meta, Google, and your other ad platforms refreshed.

More CRM, lifecycle, and support

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See it on your Twilio SendGrid data.

We will show how Twilio SendGrid data can feed your suppression audiences and where it fits in your stack.

Read the setup guide